Privacy Policy+ ToS - Megalab Group Inc.

Privacy Policy

Last Updated: July 15, 2025

Megalab Group Inc. (“Megalab”, “we”, “us”, “our”) is committed to protecting the privacy and security of your information. This Privacy Policy describes how we collect, use, store, and protect the information we receive from users of our website, https://www.megalabinc.com (the “Site”), and through our business operations.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly: This includes your name, email address, phone number, company name, and any other information you provide when you fill out our “Request a Quote” form, contact us via email, or communicate with us in any other way.
Project Information and Technical Data: When you request a quote or engage our services, you may provide us with technical files, schematics, product descriptions, and other proprietary data related to your project (“Project Data”). This includes files submitted through our “Upload Files” feature.
Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and Browse activity, such as your IP address, browser type, operating system, and pages you’ve viewed. This is typically done through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide you with quotes for our testing services.
To communicate with you about your project, including providing updates and test results.
To perform the testing and certification services you have requested.
To improve our website, services, and customer experience.
To comply with legal and regulatory obligations.

3. Data Security and Confidentiality

Protecting your Personal Information and critical Project Data is our highest priority. We implement robust technical and organizational measures to ensure its security and confidentiality.

ISO/IEC 17025 Accreditation: Our laboratory operations adhere to the strict confidentiality and impartiality protocols required by this international standard.
Controlled Goods Program (CGP) Certification: We are certified by the Government of Canada under the CGP, authorizing us to handle sensitive, controlled goods with mandated security protocols. This demonstrates our commitment to the highest levels of security for mission-critical projects.
Confidentiality Agreements: We operate under mutual Non-Disclosure Agreements (NDAs) to legally protect your proprietary information.
Access Controls: Our facilities and IT systems have secure access controls to ensure your information is protected from unauthorized access.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We will only share your information in the following circumstances:

With your explicit consent.
With third-party service providers who perform services on our behalf (e.g., web hosting), who are bound by confidentiality obligations.
To comply with a legal obligation, court order, or other governmental request.

5. Your Rights Under PIPEDA

As a Canadian organization, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate or incomplete information.
Withdraw your consent for the collection and use of your information, subject to legal or contractual restrictions.

6. Cookies

Our Site may use cookies to improve user experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Megalab Group Inc. 150 Addison Hall Circle, Aurora, ON, Canada, L4G 3X9 Email: info@megalabinc.com Phone: +1-905-752-1925

Terms of Service

Last Updated: July 15, 2025

Welcome to Megalab Group Inc. (“Megalab”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, https://www.megalabinc.com (the “Site”). Please read these Terms carefully.

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Site.

2. Use of the Website

The Site is intended to provide information about our testing and certification services. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Site by any third party.

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Megalab or its content suppliers and is protected by Canadian and international copyright laws.

4. User-Provided Content

Our Site allows you to upload files and submit information related to your project (“User Content”).

You warrant that you have the necessary rights and permissions to submit this User Content.
You retain all ownership rights to your User Content.
Megalab will treat all User Content, particularly technical and project data, as confidential in accordance with our Privacy Policy.

5. Disclaimers

The information and materials on the Site are provided for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information. Any reliance you place on such material is therefore strictly at your own risk.

6. Limitation of Liability

In no event will Megalab be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Site.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at: